Electronic HP Care Pack Active Care Next Business Day Hardware Support
Extended service agreement | parts and labour (for notebooks) | 4 years | on-site | 9x5 | response time: NBD | for Engage Flex Pro-C G2; Fortis 11 G9, 14 G10; Fortis x360
Images for illustration purposes only, actual product may differ
More like this
In this category:
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Hardware Support - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Engage Flex Pro-C G2 Retail System; Fortis 11 G9 Q Chromebook, 14 G10 Chromebook, 14 G10 Chromebook Enterprise; Fortis x360 11 G3 J Chromebook |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - remote diagnosis - 4 Years Technical support - remote firmware update - 4 Years |
|---|
Compatibility Information
| Designed For | HP Engage Flex Pro-C G2 Retail System HP Fortis 11 G9 Q Chromebook, 14 G10 Chromebook, 14 G10 Chromebook Enterprise HP Fortis x360 11 G3 J Chromebook |
|---|
Product features
Reliable on-site support
The Active Care Next Business Day Hardware Support offers professional on-site service to quickly address any hardware issues that may arise, helping to minimize disruption.Comprehensive service coverage
With this extended service agreement, both parts and labor are included, providing support for repairs and maintenance without unexpected costs.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U50Y7E
What our Customers think about us!
Page generated at:
04/06/2026 03:16:00