Electronic HP Care Pack Active Care Next Business Day Hardware Support Onsite
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for Engage One Pro
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MPN
U51V0E
Manufacturer
HEWLETT PACKARD INCORPORATED
QuickCode
1706570
Qty immediately available
30
Total stock
1000
£159.18
inc VAT
£132.65 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Hardware Support Onsite - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Engage One Pro |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Technical support - web knowledge base access - 5 years New releases update - 5 years Technical support - phone consulting - 5 years |
|---|
Compatibility Information
| Designed For | HP Engage One Pro |
|---|
Product features
Comprehensive support
With the Electronic HP Care Pack, users receive an extensive service agreement that covers parts and labor, ensuring that notebook issues are resolved with minimal downtime. The inclusion of remote diagnosis further enhances the support experience, allowing for quick identification and resolution of issues.Rapid response
Benefit from the peace of mind that comes with next business day on-site response time. This feature ensures that any disruptions in notebook performance are swiftly addressed, minimizing impact on productivity.Dedicated availability
The service is designed to support your needs with 9 hours a day, 5 days a week availability. This schedule ensures that support is on hand during core business hours, Monday through Friday, aligning with most professional work schedules.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U51V0E
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