Electronic HP Care Pack Active Care Next Business Day Hardware Support Onsite with Defective Media Retention
Extended service agreement | parts and labour (for desktops) | 5 years | on-site | 9x5 | response time: NBD | for Engage One Pro
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MPN
U51V3E
Manufacturer
HEWLETT PACKARD INCORPORATED
QuickCode
1706571
Qty immediately available
30
Total stock
1000
£191.29
inc VAT
£159.41 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Hardware Support Onsite with Defective Media Retention - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Thin client |
| Designed For | Engage One Pro |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Thin client |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Defective media retention - 5 years New releases update - 5 years Technical support - web knowledge base access - 5 years Technical support - phone consulting - 5 years |
|---|
Compatibility Information
| Designed For | HP Engage One Pro |
|---|
Product features
Comprehensive coverage
This extended service agreement provides extensive support by including necessary parts and labor, ensuring your equipment is well cared for.Enhanced service access
With access to a web knowledge base and remote diagnosis, quick resolutions to issues are facilitated, allowing for minimal disruption in operations.Convenient on-site assistance
Service is delivered on-site, allowing the support team to address hardware problems where they arise, ensuring efficiency and effectiveness.Flexible availability
Available 9 hours a day and 5 days a week, this service ensures support during business operating hours, accommodating various schedules.Prompt response time
The next business day response time ensures that unexpected issues are managed quickly, reducing downtime and enhancing productivity.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U51V3E
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