Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Peripherals
Extended service agreement | parts and labour (for desktops) | 5 years | on-site | 9x5 | response time: NBD | for Workstation Z4 G5, Z4 G6i, Z4 Rack G5, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 G5
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Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Peripherals - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Workstation |
| Designed For | Workstation Z4 G5, Z4 G6i, Z4 Rack G5, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 G5 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Covered Configurations | Workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Technical support - remote firmware update - 5 years Product info support - web knowledge base access - 5 years |
|---|
Compatibility Information
| Designed For | HP Workstation Z4 G5, Z4 G6i, Z4 Rack G5, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 G5 |
|---|
Product features
On-site support
Customers receive efficient on-site assistance for their devices, ensuring that technical issues are addressed promptly.Predictive detection alerts
This feature enables early identification of issues, allowing for preventative maintenance and reducing unexpected failures.Service availability
With a schedule of 9 hours a day, 5 days a week, expert support is consistently available to address needs.Quick response time
Next business day response ensures that help is always on the way when issues arise, minimizing operational interruptions.Support resources
Access to phone consulting and a web knowledge base empowers customers with tools for troubleshooting.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U64R2E
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