Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Peripherals

Extended service agreement | parts and labour (for desktops) | 5 years | on-site | 9x5 | response time: NBD | for Workstation Z4 G5, Z4 G6i, Z4 Rack G5, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 G5

MPN U64R2E
QuickCode 1706583
Qty immediately available 30
Total stock 1000
£316.63 inc VAT
£263.86 ex VAT
Quantity in Cart:

We are an Authorised
HP Amplify Synergy Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Peripherals - extended service agreement - 5 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Desktops
Covered Configurations Workstation
Designed For Workstation Z4 G5, Z4 G6i, Z4 Rack G5, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 G5

General

Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Desktops
Covered Configurations Workstation

Details

Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Technical support - remote firmware update - 5 years Product info support - web knowledge base access - 5 years

Compatibility Information

Designed For HP Workstation Z4 G5, Z4 G6i, Z4 Rack G5, Z6 G5, Z6 G5 A, Z8 Fury G5, Z8 G5
Product features

On-site support

Customers receive efficient on-site assistance for their devices, ensuring that technical issues are addressed promptly.

Predictive detection alerts

This feature enables early identification of issues, allowing for preventative maintenance and reducing unexpected failures.

Service availability

With a schedule of 9 hours a day, 5 days a week, expert support is consistently available to address needs.

Quick response time

Next business day response ensures that help is always on the way when issues arise, minimizing operational interruptions.

Support resources

Access to phone consulting and a web knowledge base empowers customers with tools for troubleshooting.
Key selling points
  • Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
  • Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References

MPN: U64R2E

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