Electronic HP Care Pack Next Business Day Solution Support
Extended service agreement | parts and labour (for POS equipment) | 4 years | on-site | 9x5 | response time: NBD | for Engage Flex Pro G2 Retail System; Engage One Pro
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Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Solution Support - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | POS equipment |
| Covered Configurations | Retail point of sale, 1 external monitor up to 22" and up to 6 HP peripheral devices |
| Designed For | Engage Flex Pro G2 Retail System; Engage One Pro |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | POS equipment |
| Covered Configurations | Retail point of sale, 1 external monitor up to 22" and up to 6 HP peripheral devices |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years Technical support - phone consulting - 4 Years Product info support - web knowledge base access - 4 Years |
|---|
Compatibility Information
| Designed For | HP Engage Flex Pro G2 Retail System HP Engage One Pro |
|---|
Product features
Responsive Service
Next business day response ensures rapid support when needed, minimizing disruption and maintaining workflow continuity.Comprehensive Coverage
Includes parts and labor, providing peace of mind knowing all aspects are covered under the extended service agreement.Remote Diagnosis Capability
Facilitates quick problem identification and solutions without needing to wait for an on-site visit, enhancing efficiency.On-Site Assistance
Direct, hands-on support delivered at your location, ensuring that issues are resolved promptly and effectively.Flexible Availability
Service offered 9 hours a day, 5 days a week, aligning with standard business hours for convenient support.Key selling points
- Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
- In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
References
MPN: U67JHE
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