Electronic HP Care Pack Next Business Day Solution Support with Defective Media Retention

Extended service agreement | parts and labour (for POS equipment) | 5 years | on-site | 9x5 | response time: NBD | for Engage Flex Pro G2 Retail System

MPN U67K2E
QuickCode 1706587
Qty immediately available 30
Total stock 1000
£233.76 inc VAT
£194.80 ex VAT
Quantity in Cart:

We are an Authorised
HP Amplify Synergy Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£0.00 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Electronic HP Care Pack Next Business Day Solution Support with Defective Media Retention - extended service agreement - 5 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment POS equipment
Designed For Engage Flex Pro G2 Retail System

General

Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment POS equipment

Details

Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Technical support - phone consulting - 5 years Product info support - web knowledge base access - 5 years Defective media retention - 5 years

Compatibility Information

Designed For HP Engage Flex Pro G2 Retail System
Product features

Efficient service response

Experience minimal disruption with next business day response times, ensuring support whenever an issue arises.

Comprehensive service coverage

Enjoy support that includes both parts and labor, enhancing the value of your support agreement.

On-site assistance

Receive on-site service to address issues directly at your location, facilitating quick problem resolution.

Remote diagnosis convenience

Leverage remote diagnosis as a convenient feature to troubleshoot and resolve problems efficiently without the need for an onsite visit.

Flexible support hours

Access dedicated support available 9 hours a day, 5 days a week, providing flexibility when addressing your service needs.
Key selling points
  • Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).
  • Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
  • Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
References

MPN: U67K2E

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