Electronic HP Care Pack Next Business Day Solution Support with Defective Media Retention
Extended service agreement | parts and labour (for POS equipment) | 5 years | on-site | 9x5 | response time: NBD | for Engage Flex Pro G2 Retail System
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Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Solution Support with Defective Media Retention - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | POS equipment |
| Designed For | Engage Flex Pro G2 Retail System |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | POS equipment |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Technical support - phone consulting - 5 years Product info support - web knowledge base access - 5 years Defective media retention - 5 years |
|---|
Compatibility Information
| Designed For | HP Engage Flex Pro G2 Retail System |
|---|
Product features
Efficient service response
Experience minimal disruption with next business day response times, ensuring support whenever an issue arises.Comprehensive service coverage
Enjoy support that includes both parts and labor, enhancing the value of your support agreement.On-site assistance
Receive on-site service to address issues directly at your location, facilitating quick problem resolution.Remote diagnosis convenience
Leverage remote diagnosis as a convenient feature to troubleshoot and resolve problems efficiently without the need for an onsite visit.Flexible support hours
Access dedicated support available 9 hours a day, 5 days a week, providing flexibility when addressing your service needs.Key selling points
- Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
- Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
References
MPN: U67K2E
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