Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support with Device Life Extension Post Warranty
Extended service agreement | parts and labour (for notebooks) | 1 year | on-site | 9x5 | response time: NBD | for Victus by HP Laptop 15; Elite x360; EliteBook 83X G10, 84X G10, 860 G11, 86X G10
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Main Specification
| Product Description | Electronic HP Care Pack Active Care Next Business Day Onsite Hardware Support with Device Life Extension Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Victus by HP Laptop 15-fb0000ca; Elite x360; EliteBook 1040 G10, 1040 G9, 650 G9, 830 G10, 830 G9, 835 G10, 840 G10, 840 G2, 840 G9, 845 G10, 845 G9, 860 G10, 860 G11, 860 G9, 865 G10; EliteBook x360 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - remote diagnosis - 1 year Technical support - remote firmware update - 1 year Device life extension - 1 device |
|---|
Compatibility Information
| Designed For | Victus by HP Laptop 15-fb0000ca HP Elite x360 1040 G10 Notebook, 1040 G9 Notebook, 830 G10 Notebook, 830 G9 Notebook HP EliteBook 1040 G10 Notebook, 1040 G9 Notebook, 650 G9 Notebook, 830 G10 Notebook, 830 G9 Notebook, 835 G10 Notebook, 840 G10 Notebook, 840 G2 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G9 Notebook, 860 G10 Notebook, 860 G11 Notebook, 860 G9 Notebook, 865 G10 Notebook HP EliteBook x360 830 G10 Notebook |
|---|
Product features
Efficient support
Experience peace of mind with the Electronic HP Care Pack, offering next business day onsite hardware support. This service ensures that your notebook is up and running without significant downtime, providing parts and labor as needed.Extended service
With a full contract period of 1 year, this extended service agreement covers not just the essentials but also includes remote diagnosis and firmware updates. It's designed to keep your device in optimal condition throughout its extended service period.Convenient availability
Service is available 9 hours a day, Monday through Friday, fitting perfectly into the standard workweek. This schedule ensures that support is there when you most likely need it, from 8:00 AM to 5:00 PM.Key selling points
- Stretch your IT budget by increasing the longevity of devices, enabling you to defer refresh costs without compromising work performance in the long-term.
- Improve computing experiences by letting HP proactively mitigate device performance issues, boost reliability, and extend the support for your aging fleet.
- Contribute to your sustainability initiatives by maximizing the usable lifespan of IT assets, thereby reducing your computing carbon footprint.
References
MPN: U71LLPE
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04/06/2026 03:41:10