Electronic HP Care Pack Priority Access Service
Technical support | phone consulting (for desktops) | 3 years | 9x5 | response time: next available agent | 250+ seats | for EliteBook 6; Engage Flex Mini G2; ProBook 4; Workstation Z4 G6i, Z8; ZBook 8; ZBook X G2i
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Main Specification
| Product Description | Electronic HP Care Pack Priority Access Service - technical support - 3 years |
|---|---|
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | Next available agent |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | 250+ seats |
| Class of Equipment | Desktops |
| Designed For | HP 200 G2a, 200 G2i, 200 G2Ri, 285; Elite 6 G2i; EliteBook 6; 8; 8 Flip; EliteBook X G2a, G2i, G2q; EliteBook X Flip G2i; EliteDesk 8; Engage Flex Mini G2; Fortis 11 G1i; Pro x360; ProBook 4; ProDesk 2 G2a, 5 G1i; ProStudio 2; Workstation Z4 G6i, Z8; ZBook 8; ZBook Power 15 G10; ZBook X G2i |
General
| Service Included | Phone consulting |
|---|---|
| Full Contract Period | 3 years |
| Response Time | Next available agent |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | 250+ seats |
| Class of Equipment | Desktops |
Details
| Service & Support | Technical support - phone consulting - 3 years - response time: next available agent - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years |
|---|
Compatibility Information
| Designed For | OMEN MAX by HP Laptop 16-ah0006TX, 16-ah0010ca, 16-ah0050ca HP 200 G2a Notebook, 200 G2i Notebook, 200 G2Ri Notebook, 240R G10 Notebook, 250RT G9 Notebook, 285 Pro G8, Z1 G1i, Z2 G1i HP Elite 6 G2i Chromebook Plus, tz655 HP EliteBook 6 G1a Notebook AI, G1a Notebook Next Gen AI, G1ah Notebook, G1iR Notebook, G1iR Notebook AI, G1iR Notebook Next Gen AI, G1q Notebook Next Gen AI, G2a Notebook, G2a Notebook AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI, G2q Notebook Next Gen AI HP EliteBook 8 G1a Notebook, G1a Notebook AI, G1a Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI HP EliteBook 8 Flip G2i Notebook Next Gen AI HP EliteBook X G2a Notebook Next Gen AI, G2i Notebook Next Gen AI, G2q Notebook Next Gen AI HP EliteBook X Flip G2i Notebook Next Gen AI HP EliteDesk 8 G1a, G1a Next Gen AI, G1a Next Gen AI PC, G1i AI, G2a Next Gen AI PC, G2i Next Gen AI PC HP EliteStudio 8 G1i AI HP Engage Flex Mini G2 Retail System HP Fortis 11 G1i Chromebook Enterprise, Flip 11 G1mi Chromebook, Flip G1i Chromebook, Flip G1m Chromebook, G1i Chromebook, G1m Chromebook HP Pro x360 Fortis G11 Notebook HP ProBook 4 G1a Notebook AI, G1ah Notebook, G1ah Notebook AI, G1iR Notebook, G1iR Notebook AI, G1q Notebook Next Gen AI, G2a Notebook AI, G2a Notebook Next Gen AI, G2ah Notebook AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI HP ProDesk 2 G2a E, 4 G1i AI, 5 G1i HP ProStudio 2 G2a, G2i HP ProStudio 4 G1i AI, G1i AI PC HP Workstation Z1 G1i, Z2 G1a, Z4 G6i, Z8 Fury G6i HP ZBook 8 16 G1i Notebook AI, G1ah Mobile Workstation, G1ak Mobile Workstation, G1as Mobile Workstation, G1i Mobile Workstation, G2a Mobile Workstation, G2i Mobile Workstation HP ZBook Fury 16 G1i Mobile Workstation, G1i Mobile Workstation HP ZBook Power 15 G10 A Mobile Workstation, 16 G11 A Mobile Workstation HP ZBook X G1i Mobile Workstation, G2i Mobile Workstation |
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Product features
Rapid response
Experience swift support with the next available agent response time, ensuring minimal downtime and disruption to your workday.Comprehensive coverage
Benefit from a wide range of technical support services, including phone consulting and remote diagnosis, tailored to keep your desktops running smoothly.Extended service hours
Enjoy peace of mind with service availability from Monday to Friday, 9 hours a day, making it easier to get support when you need it most.Key selling points
- Give your in-house IT help desk immediate access to highly-skilled remote support agents who can talk the talk and get straight to resolving the issues.
- Enjoy collaborative IT assistance from a team that understands and appreciates your troubleshooting insight and leverages your internal diagnoses.
- Make the most of your IT resources with access to online tools that let you quickly and easily open, monitor, and close IT case tickets.
References
MPN: U80M6E
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