Electronic HP Care Pack Priority Access Plus Service
Technical support | phone consulting (for desktops) | 5 years | 9x5 | response time: next available agent | 1000+ seats | for EliteBook 6; Engage Flex Mini G2; ProBook 4; Workstation Z4 G6i, Z8; ZBook 8; ZBook X G2i
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Main Specification
| Product Description | Electronic HP Care Pack Priority Access Plus Service - technical support - 5 years |
|---|---|
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | Next available agent |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | 1000+ seats |
| Class of Equipment | Desktops |
| Designed For | HP 200 G2a, 200 G2i, 200 G2Ri, 285; Elite 6 G2i; EliteBook 6; 8; 8 Flip; EliteBook X G2a, G2i, G2q; EliteBook X Flip G2i; EliteDesk 8; Engage Flex Mini G2; Fortis 11 G1i; Pro x360; ProBook 4; ProDesk 2 G2a, 5 G1i; ProStudio 2; Workstation Z4 G6i, Z8; ZBook 8; ZBook Power 15 G10; ZBook X G2i |
General
| Service Included | Phone consulting |
|---|---|
| Full Contract Period | 5 years |
| Response Time | Next available agent |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | 1000+ seats |
| Class of Equipment | Desktops |
Details
| Service & Support | Technical support - phone consulting - 5 years - response time: next available agent - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years |
|---|
Compatibility Information
| Designed For | OMEN MAX by HP Laptop 16-ah0006TX, 16-ah0010ca, 16-ah0050ca HP 200 G2a Notebook, 200 G2i Notebook, 200 G2Ri Notebook, 240R G10 Notebook, 250RT G9 Notebook, 285 Pro G8, Z2 G1i HP Elite 6 G2i Chromebook Plus, tz655 HP EliteBook 6 G1a Notebook AI, G1a Notebook Next Gen AI, G1ah Notebook, G1iR Notebook, G1iR Notebook AI, G1iR Notebook Next Gen AI, G1q Notebook Next Gen AI, G2a Notebook, G2a Notebook AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI, G2q Notebook Next Gen AI HP EliteBook 8 G1a Notebook, G1a Notebook AI, G1a Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI HP EliteBook 8 Flip G2i Notebook Next Gen AI HP EliteBook X G2a Notebook Next Gen AI, G2i Notebook Next Gen AI, G2q Notebook Next Gen AI HP EliteBook X Flip G2i Notebook Next Gen AI HP EliteDesk 8 G1a, G1a Next Gen AI, G1a Next Gen AI PC, G1i AI, G2a Next Gen AI PC, G2i Next Gen AI PC HP EliteStudio 8 G1i AI HP Engage Flex Mini G2 Retail System HP Fortis 11 G1i Chromebook Enterprise, Flip 11 G1mi Chromebook, Flip G1i Chromebook, Flip G1m Chromebook, G1i Chromebook, G1m Chromebook HP Pro x360 Fortis G11 Notebook HP ProBook 4 G1a Notebook AI, G1ah Notebook, G1ah Notebook AI, G1iR Notebook, G1iR Notebook AI, G1q Notebook Next Gen AI, G2a Notebook AI, G2a Notebook Next Gen AI, G2ah Notebook AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI HP ProDesk 2 G2a E, 4 G1i AI, 5 G1i HP ProStudio 2 G2a, G2i HP ProStudio 4 G1i AI, G1i AI PC HP Workstation Z1 G1i, Z2 G1a, Z2 G1i, Z4 G6i, Z8 Fury G6i HP ZBook 8 16 G1i Notebook AI, G1ah Mobile Workstation, G1ak Mobile Workstation, G1as Mobile Workstation, G1i Mobile Workstation, G2a Mobile Workstation, G2i Mobile Workstation HP ZBook Fury 16 G1i Mobile Workstation, G1i Mobile Workstation HP ZBook Power 15 G10 A Mobile Workstation, 16 G11 A Mobile Workstation HP ZBook X G1i Mobile Workstation, G2i Mobile Workstation |
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Product features
Rapid response
With a commitment to providing the next available agent, the Priority Access Plus Service ensures that support is always just a call away. This rapid response capability minimizes downtime and keeps your desktops running smoothly.Extended support hours
Offering service availability 9 hours a day, Monday through Friday, this plan caters to the needs of busy professionals. Whether it's technical support, phone consulting, or remote diagnosis, help is available when you most need it.Comprehensive technical support
From phone consulting to remote diagnosis, the Electronic HP Care Pack offers a wide range of technical support services. This ensures that any issues with your desktops can be addressed promptly and efficiently, keeping your operations seamless.Key selling points
- Plus #1: An assigned customer support expert to manage your service requirements.
- Plus #2: Executive-level quarterly reporting on product quality and service status, to help keep business up and running.
- Plus #3: A dedicated escalation path that’s customized to the needs of your organization.
References
MPN: U80MDE
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