Electronic HP Care Pack Offsite Support
Extended service agreement | parts and labour (for notebooks) | 4 years | pick-up and return | 9x5 | response time: NBD | for EliteBook 635, 645 G10, 645 G11, 655 G10; EliteBook 6; 8
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Main Specification
| Product Description | Electronic HP Care Pack Offsite Support - extended service agreement - 4 years - pick-up and return |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Pick-up and return |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | EliteBook 635 Aero G11 Notebook, 645 G10 Notebook, 645 G11 Notebook, 655 G10 Notebook; EliteBook 6; 8 |
General
| Service Included | Parts and labour |
|---|---|
| Location | Pick-up and return |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - pick-up and return - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years |
|---|
Compatibility Information
| Designed For | HP EliteBook 635 Aero G11 Notebook, 645 G10 Notebook, 645 G11 Notebook, 655 G10 Notebook HP EliteBook 6 G1a Notebook, G1a Notebook Next Gen AI, G1ah Notebook, G1iR Notebook AI, G1q Notebook Next Gen, G2a Notebook, G2a Notebook Next Gen AI, G2ah Notebook, G2i Notebook, G2i Notebook AI, G2i Notebook Next Gen, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI, G2q Notebook Next Gen AI HP EliteBook 8 G1a Notebook |
|---|
Product features
Reliable support service
The Offsite Support from HP Inc. provides consistent service availability, ensuring help is accessible when needed.Comprehensive coverage
This extended service agreement encompasses both parts and labor, allowing for a thorough approach to addressing notebook issues.Key selling points
- Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
- Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.
- For more complex issues, choose more cost-efficient diagnosis and repair with offsite support.
References
MPN: U85JFE
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