Electronic HP Care Pack Offsite Support
Extended service agreement | parts and labour (for notebooks) | 4 years | pick-up and return | 9x5 | response time: NBD | for HP 470 G10; EliteBook 6; ProBook 44X G11, 46X G11; ProBook 4
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Main Specification
| Product Description | Electronic HP Care Pack Offsite Support - extended service agreement - 4 years - pick-up and return |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Pick-up and return |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | HP 470 G10 Notebook; Elite Mobile Thin Client mt645 G7; EliteBook 6; ProBook 440 G11 Notebook, 445 G11 Notebook, 445 G9 Notebook, 450 G9 Notebook, 460 G11 Notebook, 465 G11 Notebook; ProBook 4 |
General
| Service Included | Parts and labour |
|---|---|
| Location | Pick-up and return |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - pick-up and return - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years |
|---|
Compatibility Information
| Designed For | HP 470 G10 Notebook HP Elite Mobile Thin Client mt645 G7 HP EliteBook 6 G2ah Notebook HP ProBook 440 G11 Notebook, 445 G11 Notebook, 445 G9 Notebook, 450 G9 Notebook, 460 G11 Notebook, 465 G11 Notebook HP ProBook 4 G1a Notebook AI, G1ah Notebook, G1i Notebook AI, G1iR Notebook, G1q Notebook Next Gen AI, G2a Notebook AI, G2a Notebook Next Gen AI, G2ah Notebook, G2i Notebook, G2i Notebook Next Gen AI |
|---|
Product features
Reliable support service
The Offsite Support from HP Inc. provides consistent service availability, ensuring help is accessible when needed.Comprehensive coverage
This extended service agreement encompasses both parts and labor, allowing for a thorough approach to addressing notebook issues.Key selling points
- Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
- Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.
- For more complex issues, choose more cost-efficient diagnosis and repair with offsite support.
References
MPN: U85MTE
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