Electronic HP Care Pack Onsite Support with Predictive Detection Alerts
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for EliteBook Ultra 14 G1q, 14 G1q8; EliteBook X G1a, G2a, G2i, G2q; EliteBook X Flip G2i
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MPN
U85W0E
Manufacturer
HEWLETT PACKARD INCORPORATED
QuickCode
1706640
Qty immediately available
30
Total stock
1000
£245.16
inc VAT
£204.30 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite x360 1040 G11 Notebook; EliteBook 1040 G11 Notebook; EliteBook Ultra 14 G1q Notebook AI, 14 G1q8 Notebook AI; EliteBook X G1a Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI, G2q Notebook Next Gen AI; EliteBook X Flip G2i Notebook Next Gen AI |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years Product info support - web knowledge base access - 5 years New releases update - 5 years Telemetry - 5 years |
|---|
Compatibility Information
| Designed For | HP Elite x360 1040 G11 Notebook HP EliteBook 1040 G11 Notebook HP EliteBook Ultra 14 G1q Notebook AI, 14 G1q8 Notebook AI HP EliteBook X G1a Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI, G2q Notebook Next Gen AI HP EliteBook X Flip G2i Notebook Next Gen AI |
|---|
Product features
Service Agreement
This extended service agreement provides support, ensuring both parts and labor are included for on-site repairs, minimizing downtime for users.Predictive Detection Alerts
Predictive detection alerts empower users by managing potential problems proactively, allowing for quicker interventions and maintaining operational efficiency.Multiple Support Channels
Access to phone consulting, a web knowledge base, and remote diagnosis enables users to resolve issues from various avenues, enhancing convenience.Reliable Response Time
With a commitment to next business day response, users can expect timely support that helps in limiting disruptions to business operations.Consistent Service Availability
Service is available from 8:00 AM to 5:00 PM, five days a week, ensuring that assistance is accessible during standard business hours.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U85W0E
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