Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for Elite 6 G2i; EliteBook 630 G11, 640 G11, 645 G11, 660 G11, 665 G11; EliteBook 6
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MPN
U85Y7E
Manufacturer
HEWLETT PACKARD INCORPORATED
QuickCode
1706647
Qty immediately available
30
Total stock
1000
£142.61
inc VAT
£118.84 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite 6 G2i Chromebook Plus; EliteBook 630 G11 Notebook, 640 G11 Notebook, 645 G11 Notebook, 660 G11 Notebook, 665 G11 Notebook; EliteBook 6 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Defective media retention - 3 years Telemetry - 3 years |
|---|
Compatibility Information
| Designed For | HP Elite 6 G2i Chromebook Plus HP EliteBook 630 G11 Notebook, 640 G11 Notebook, 645 G11 Notebook, 660 G11 Notebook, 665 G11 Notebook HP EliteBook 6 G1a Notebook AI, G1a Notebook Next Gen AI, G1ah Notebook, G1i Notebook AI, G1iR Notebook, G1iR Notebook Next Gen AI, G1q Notebook Next Gen AI, G2a Notebook, G2a Notebook AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI |
|---|
Product features
Comprehensive support coverage
This extended service agreement covers both parts and labor, ensuring you receive the necessary support for repairs and replacements without additional costs.Prompt response time
With a next business day response time, any technical issues are addressed swiftly, helping to minimize disruption to your operations.Remote diagnosis capabilities
The service includes remote diagnosis, allowing support technicians to quickly identify issues, enhancing the efficiency of troubleshooting and resolutions.Availability during business hours
Support is available 9 hours a day, 5 days a week, providing assurance that assistance is readily accessible when needed.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U85Y7E
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