Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/TRV
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for ZBook 8; ZBook Fury 16 G1i, G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i, G2i
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MPN
U86C4E
Manufacturer
HEWLETT PACKARD INCORPORATED
QuickCode
1706652
Qty immediately available
30
Total stock
1000
£199.58
inc VAT
£166.32 ex
VAT
Quantity in Cart:
We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/TRV - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstation |
| Designed For | ZBook Power G11, Studio G11; ZBook 8; ZBook Firefly 14 G11, 16 G11; ZBook Fury 16 G11, 16 G1i, G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i, G2i |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years Defective media retention - 3 years Telemetry - 3 years |
|---|
Compatibility Information
| Designed For | HP ZBook Power G11 A Mobile Workstation, Power G11 Mobile Workstation, Studio G11 Mobile Workstation HP ZBook 8 16 G1i Notebook AI, G1ah Mobile Workstation, G1ak Mobile Workstation, G1as Mobile Workstation, G1i Mobile Workstation, G2i Mobile Workstation HP ZBook Firefly 14 G11 A Mobile Workstation, 14 G11 Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Fury 16 G11 Mobile Workstation, 16 G1i Mobile Workstation, G1i Mobile Workstation HP ZBook Power 16 G11 A Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Ultra G1a Mobile Workstation HP ZBook X G1i Mobile Workstation, G2i Mobile Workstation |
|---|
Product features
Convenient on-site support
Users receive assistance directly at their location, ensuring that any issues with notebooks can be resolved quickly and efficiently without the need for travel.Comprehensive service agreement
The extended service agreement covers all necessary parts and labor, allowing users to have confidence in receiving complete support for their devices.Timely response assurance
With a next-business-day response time, users can expect prompt attention to their equipment needs, minimizing downtime and maintaining productivity.Robust knowledge base access
The service includes access to a web knowledge base, providing important information and resources that can help users troubleshoot and understand their equipment better.Remote diagnosis capabilities
With remote diagnosis, issues can be identified and addressed promptly, allowing technicians to assess problems without needing to be on-site immediately.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: U86C4E
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