Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for OMEN MAX by HP Laptop 16; EliteBook X G2a, G2i, G2q; EliteBook X Flip G2i
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Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | OMEN MAX by HP Laptop 16-ah0006TX, 16-ah0010ca, 16-ah0050ca; Elite x360; EliteBook 1040 G11; EliteBook Ultra 14 G1q, 14 G1q8, G1i; EliteBook X G1a, G1i, G2a, G2i, G2q; EliteBook X Flip G1i, G2i |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 5 years Predictive detection alerts - 5 years Preferred access - 5 years |
|---|
Compatibility Information
| Designed For | OMEN MAX by HP Laptop 16-ah0006TX, 16-ah0010ca, 16-ah0050ca HP Elite x360 1040 G11 Notebook HP EliteBook 1040 G11 Notebook HP EliteBook Ultra 14 G1q Notebook AI, 14 G1q8 Notebook AI, G1i Notebook Next Gen AI HP EliteBook X G1a Notebook Next Gen AI, G1i Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI, G2q Notebook Next Gen AI HP EliteBook X Flip G1i Notebook Next Gen AI, G2i Notebook Next Gen AI |
|---|
Product features
Efficient on-site support
This service ensures that issues are resolved quickly and effectively at your location, minimizing disruption to your work.Predictive detection alerts
This feature proactively alerts users to potential issues, allowing for timely interventions and preventing major problems.Comprehensive service agreement
The extended service agreement includes parts and labor, providing customers with a seamless experience and reducing unexpected repair costs.Accessible consulting
Customers benefit from dedicated phone consulting and access to a web knowledge base, empowering them to resolve queries and gain insights efficiently.Rapid response time
With a next business day response time, this service ensures that support is always just a call away, allowing users to maintain productivity with minimal downtime.Key selling points
- On-site support enables quick and effective service
- Predictive detection alerts to preemptively address potential issues
- Parts and labor are covered within the extended service agreement
- Access to phone consulting and a web knowledge base for convenience
- Next business day response time ensures minimal downtime
References
MPN: UE3G2E
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11/06/2026 19:55:37