Electronic HP Care Pack Onsite Support with optional Device Health Insights and Defective Media Retention

Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 9x5 | response time: NBD | for ProDesk 2 G1a E AI, 2 G1i E, 2 G2a E; ProStudio 2 G2a, G2i; Workstation Z2 G9

MPN UE5V2E
QuickCode 1706718
Qty immediately available 30
Total stock 1000
£60.84 inc VAT
£50.70 ex VAT
Quantity in Cart:

We are an Authorised
HP Amplify Synergy Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£2.90 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Electronic HP Care Pack Onsite Support with optional Device Health Insights and Defective Media Retention - extended service agreement - 3 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Desktops
Designed For ProDesk 2 G1a E AI, 2 G1i E, 2 G2a E; ProStudio 2 G2a, G2i; Workstation Z2 G9

General

Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Class of Equipment Desktops

Details

Service & Support Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Defective media retention - 3 years

Compatibility Information

Designed For HP ProDesk 2 G1a E AI, 2 G1i E, 2 G2a E HP ProStudio 2 G2a, G2i HP Workstation Z2 G9
Product features

Efficient service coverage

The service agreement spans 3 years, offering extensive assistance tailored for desktops, ensuring that help is readily available when needed.

Convenient on-site support

This support type allows technicians to resolve issues directly at the customer's location, making it easier to address hardware problems promptly.

Reliable response times

With a next business day response time, customers can expect swift assistance that minimizes disruptions to their operations.

Comprehensive service package

The inclusion of both parts and labor in the agreement means there are no additional costs for covered repairs, simplifying budgeting for maintenance.

Dedicated technical support

Available for 9 hours a day from Monday to Friday, the technical support ensures users receive timely help whenever they encounter issues.
Key selling points
  • Rely on remote support during regular business hours and onsite tech support wherever work happens.
  • Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References

MPN: UE5V2E

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