Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access
Extended service agreement | parts and labour (for notebooks) | 3 years | on-site | 9x5 | response time: NBD | for ZBook 8; ZBook Fury 16 G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i
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Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstation |
| Designed For | ZBook Power G11; ZBook 8; ZBook Firefly 14 G11, 16 G11; ZBook Fury 16 G11, 16 G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstation |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 3 years Predictive detection alerts - 3 years Preferred access - 3 years |
|---|
Compatibility Information
| Designed For | HP ZBook Power G11 A Mobile Workstation, Power G11 Mobile Workstation HP ZBook 8 16 G1i Notebook AI, G1ah Mobile Workstation, G1ak Mobile Workstation, G1as Mobile Workstation HP ZBook Firefly 14 G11 A Mobile Workstation, 14 G11 Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Fury 16 G11 Mobile Workstation, 16 G1i Mobile Workstation HP ZBook Power 16 G11 A Mobile Workstation, 16 G11 Mobile Workstation HP ZBook Ultra G1a Mobile Workstation HP ZBook X G1i Mobile Workstation |
|---|
Product features
Efficient on-site support
This service ensures that issues are resolved quickly and effectively at your location, minimizing disruption to your work.Predictive detection alerts
This feature proactively alerts users to potential issues, allowing for timely interventions and preventing major problems.Comprehensive service agreement
The extended service agreement includes parts and labor, providing customers with a seamless experience and reducing unexpected repair costs.Accessible consulting
Customers benefit from dedicated phone consulting and access to a web knowledge base, empowering them to resolve queries and gain insights efficiently.Rapid response time
With a next business day response time, this service ensures that support is always just a call away, allowing users to maintain productivity with minimal downtime.Key selling points
- On-site support enables quick and effective service
- Predictive detection alerts to preemptively address potential issues
- Parts and labor are covered within the extended service agreement
- Access to phone consulting and a web knowledge base for convenience
- Next business day response time ensures minimal downtime
References
MPN: UE9P0E
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04/06/2026 15:31:59