Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access
Extended service agreement | parts and labour (for notebooks) | 5 years | on-site | 9x5 | response time: NBD | for ProBook 440 G10, 440 G11, 445 G11, 460 G11, 465 G11; ProBook 4
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Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access - extended service agreement - 5 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | ProBook 440 G10 Notebook, 440 G11 Notebook, 445 G11 Notebook, 460 G11 Notebook, 465 G11 Notebook; ProBook 4 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 5 years Predictive detection alerts - 5 years Preferred access - 5 years |
|---|
Compatibility Information
| Designed For | HP ProBook 440 G10 Notebook, 440 G11 Notebook, 445 G11 Notebook, 460 G11 Notebook, 465 G11 Notebook HP ProBook 4 16 G1i Notebook AI, G1a Notebook AI, G1ah Notebook, G1ah Notebook AI, G1i Notebook AI, G1iR Notebook, G1iR Notebook AI, G1q Notebook Next Gen AI, G2a Notebook AI, G2a Notebook Next Gen AI, G2ah Notebook AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI |
|---|
Product features
Efficient on-site support
This service ensures that issues are resolved quickly and effectively at your location, minimizing disruption to your work.Predictive detection alerts
This feature proactively alerts users to potential issues, allowing for timely interventions and preventing major problems.Comprehensive service agreement
The extended service agreement includes parts and labor, providing customers with a seamless experience and reducing unexpected repair costs.Accessible consulting
Customers benefit from dedicated phone consulting and access to a web knowledge base, empowering them to resolve queries and gain insights efficiently.Rapid response time
With a next business day response time, this service ensures that support is always just a call away, allowing users to maintain productivity with minimal downtime.Key selling points
- On-site support enables quick and effective service
- Predictive detection alerts to preemptively address potential issues
- Parts and labor are covered within the extended service agreement
- Access to phone consulting and a web knowledge base for convenience
- Next business day response time ensures minimal downtime
References
MPN: UG4R2E
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04/06/2026 15:31:45