Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 9x5 | response time: NBD | for HP Z1 G1i, Z1 G9, Z2 G1i; Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9
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Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | HP Z1 G1i, Z1 G9, Z2 G1i; Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Technical support - phone consulting - 3 years Product info support - web knowledge base access - 3 years Predictive issue detection - 3 years Preferred access - 3 years |
|---|
Compatibility Information
| Designed For | HP Z1 G1i, Z1 G9, Z2 G1i HP Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9 |
|---|
Product features
Efficient on-site support
This service ensures that issues are resolved quickly and effectively at your location, minimizing disruption to your work.Predictive detection alerts
This feature proactively alerts users to potential issues, allowing for timely interventions and preventing major problems.Comprehensive service agreement
The extended service agreement includes parts and labor, providing customers with a seamless experience and reducing unexpected repair costs.Accessible consulting
Customers benefit from dedicated phone consulting and access to a web knowledge base, empowering them to resolve queries and gain insights efficiently.Rapid response time
With a next business day response time, this service ensures that support is always just a call away, allowing users to maintain productivity with minimal downtime.Key selling points
- On-site support enables quick and effective service
- Predictive detection alerts to preemptively address potential issues
- Parts and labor are covered within the extended service agreement
- Access to phone consulting and a web knowledge base for convenience
- Next business day response time ensures minimal downtime
References
MPN: UJ0U1E
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04/06/2026 01:36:25