Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access and Defective Media Retention
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 9x5 | response time: NBD | for HP Z1 G1i, Z1 G9, Z2 G1i; Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9
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Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access and Defective Media Retention - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | HP Z1 G1i, Z1 G9, Z2 G1i; Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 3 years Predictive detection alerts - 3 years Preferred access - 3 years Defective media retention - 3 years |
|---|
Compatibility Information
| Designed For | HP Z1 G1i, Z1 G9, Z2 G1i HP Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9 |
|---|
Product features
Comprehensive support
This service agreement covers parts and labor, providing users with worry-free operation and maintenance of their devices.Accessible service availability
With support hours from 8:00 AM to 5:00 PM, customers can easily access assistance within their schedules, ensuring any issues are addressed promptly.Efficient response times
Next business day response time minimizes downtime, allowing users to get back to work without unnecessary delays.Advanced diagnostic features
Features such as predictive detection alerts and remote diagnosis help identify potential issues before they become significant problems.Valuable additional services
Preferred access to support resources and defective media retention provide enhanced convenience and assurance during the service contract.Key selling points
- On-site service with parts and labor included
- Next business day response time
- Predictive detection alerts and defective media retention
- Support available 8:00 AM to 5:00 PM, 5 days a week
References
MPN: UJ0U4E
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11/06/2026 18:13:24