Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention and Peripherals
Extended service agreement | parts and labour (for desktops) | 4 years | on-site | 9x5 | response time: NBD | for HP Z1 G1i, Z1 G9, Z2 G1i; Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9
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Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Defective Media Retention and Peripherals - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | HP Z1 G1i, Z1 G9, Z2 G1i; Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 4 Years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 4 Years Predictive detection alerts - 4 Years Preferred access - 4 Years Defective media retention - 4 Years |
|---|
Compatibility Information
| Designed For | HP Z1 G1i, Z1 G9, Z2 G1i HP Workstation Z1 G1i, Z1 G9, Z2 G1a, Z2 G1i, Z2 G9 |
|---|
Product features
Comprehensive service agreement
The extended service agreement provides support, including both parts and labor, right at your location to minimize disruptions and maintain productivity.Proactive support with predictive detection
Receive predictive detection alerts that help identify potential issues before they become significant problems, ensuring smooth operation.Secure handling of defective media
Defective media retention allows you to manage faulty components securely, providing peace of mind and reducing risks associated with data loss.Efficient customer support
Gain access to a range of support options including phone consulting and a web knowledge base, making it easier to find solutions quickly.Responsive service availability
With service available 9 hours a day, 5 days a week, prompt support is just a call away, assisting you whenever needed.Key selling points
- On-site support for parts and labor
- Next business day response time
- Predictive detection alerts for proactive maintenance
- Defective media retention for secure part management
- Preferred access to support resources
References
MPN: UJ0V1E
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04/06/2026 15:31:46