Electronic HP Care Pack Onsite Support with optional Device Health Insights
Extended service agreement | parts and labour (for notebooks) | 2 years | on-site | 9x5 | response time: NBD | certified refurbished
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Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with optional Device Health Insights - extended service agreement - 2 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | Certified refurbished |
| Class of Equipment | Notebooks |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | Certified refurbished |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 2 years |
|---|
Product features
Comprehensive coverage
This extended service agreement covers both parts and labor, assuring that all necessary repairs are addressed effectively to keep your devices operational.Convenient on-site support
On-site service allows technicians to address issues directly at your location, reducing the hassle and time associated with shipping devices for repair.Prompt assistance
With a response time of next business day, customers can be assured that their technical issues will be addressed swiftly, minimizing workflow disruption.Flexible service availability
The service is available 9 hours a day, Monday through Friday, ensuring support is accessible during standard business hours when it is needed most.Efficient remote diagnosis
Remote diagnosis capabilities enable quick identification of issues, allowing for timely and effective solutions without waiting for a technician's visit.Key selling points
- Convenient remote and onsite support- wherever work happens for your HP Certified Refurbished devices.
- Customers with an active HP Onsite Support can access applicable HP firmware updates for covered products.
- Customers may choose optional device health insights that help HP diagnose and repair device issues.
References
MPN: UJ1A8E
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04/06/2026 06:10:34