HP Poly+
Extended service agreement | advance hardware replacement (for video conferencing devices) | 1 year | shipment | response time: NBD | for Poly RealPresence Group 700-720p
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£1,456.22
inc VAT
£1,213.52 ex
VAT
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We are an Authorised
HP Amplify Synergy Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HP Poly+ - extended service agreement - 1 year - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Video conferencing devices |
| Covered Configurations | Group 700-720p EEIII Camera |
| Designed For | Poly RealPresence Group 700-720p |
General
| Service Included | Advance hardware replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Video conferencing devices |
| Covered Configurations | Group 700-720p EEIII Camera |
Details
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Poly RealPresence Group 700-720p |
|---|
Key selling points
- Enhance your support portfolio with Partner Branded Poly+, offering premium support based on your specific business model - under your brand to your customers. And, as a Poly Services Certified Partner you receive all the benefits of Poly+.
- Poly solutions are rock solid, but if an incident occurs we’re here to help you anytime, day or night. Poly Certified Service Partners can contact Poly 24x7 to receive support for their customer's solution.
- Poly provides advance hardware replacement for any failed hardware component. If a replacement part is required to resolve a problem it will be shipped with freight charges paid for by Poly for next business day delivery, before you return the faulty one.
References
MPN: P63450112
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