Electronic HP Care Pack Next Business Day 9x5 Hardware Support
Extended service agreement | parts and labour (for POS equipment) | 3 years | on-site | 9x5 | response time: NBD | for Engage Flex Pro G2, Go 10, Go Mobile System, Go Mobile System Bundle; Engage One Pro G2
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Main Specification
| Product Description | Electronic HP Care Pack Next Business Day 9x5 Hardware Support - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | POS equipment |
| Covered Configurations | Retail point of sale unit only |
| Designed For | Engage Flex Pro G2 Retail System, Go 10 Mobile System, Go Mobile System, Go Mobile System Bundle; Engage Go Fixed Mount, Tilt Mount; Engage One Pro, Pro G2 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | POS equipment |
| Covered Configurations | Retail point of sale unit only |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 3 years |
|---|
Compatibility Information
| Designed For | HP Engage Flex Pro G2 Retail System, Go 10 Mobile System, Go Mobile System, Go Mobile System Bundle HP Engage Go Fixed Mount, Tilt Mount HP Engage One Pro, Pro G2 |
|---|
Product features
Reliable Support
With the HP Next Business Day 9x5 Hardware Support, users benefit from an extended service agreement that ensures prompt attention to hardware issues.On-Site Service
This support plan includes on-site assistance, making it convenient for users to receive help without needing to send hardware away for repairs.Comprehensive Coverage
Both parts and labor are included in this service, providing users with the assurance that necessary repairs or replacements will be handled efficiently.Swift Response Time
The next business day response time allows for rapid resolution of problems, helping to maintain productivity and minimize disruption.Key selling points
- Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
- Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.
- For more complex issues, choose faster device remediation with HP onsite support.
References
MPN: U67HVE
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04/06/2026 20:33:16