Electronic HP Care Pack Offsite Support
Extended service agreement | parts and labour (for notebooks) | 4 years | pick-up and return | 9x5 | response time: NBD | for Elite x360; EliteBook 83X G11, 840 G10, 84X G11, 860 G10, 86X G11; EliteBook 8; 8 Flip
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Main Specification
| Product Description | Electronic HP Care Pack Offsite Support - extended service agreement - 4 years - pick-up and return |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Pick-up and return |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite x360; EliteBook 830 G11 Notebook, 835 G11 Notebook, 840 G10 Notebook, 840 G11 Notebook, 845 G11 Notebook, 860 G10 Notebook, 860 G11 Notebook, 865 G11 Notebook; EliteBook 8; 8 Flip |
General
| Service Included | Parts and labour |
|---|---|
| Location | Pick-up and return |
| Full Contract Period | 4 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - pick-up and return - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 Years |
|---|
Compatibility Information
| Designed For | HP Elite x360 830 G10 Notebook, 830 G11 Notebook HP EliteBook 830 G11 Notebook, 835 G11 Notebook, 840 G10 Notebook, 840 G11 Notebook, 845 G11 Notebook, 860 G10 Notebook, 860 G11 Notebook, 865 G11 Notebook HP EliteBook 8 G1a Notebook, G1a Notebook AI, G1a Notebook Next Gen AI, G1i Notebook AI, G1i Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI HP EliteBook 8 Flip G1i Notebook AI, G2i Notebook Next Gen AI |
|---|
Product features
Reliable support service
The Offsite Support from HP Inc. provides consistent service availability, ensuring help is accessible when needed.Comprehensive coverage
This extended service agreement encompasses both parts and labor, allowing for a thorough approach to addressing notebook issues.Key selling points
- Expand your protection on your HP devices with repair for up to 5 years without additional out-of-pocket expenses.
- Get employees back to productivity with convenient remote support that aims to solve device issues with 85% first time resolution.
- For more complex issues, choose more cost-efficient diagnosis and repair with offsite support.
References
MPN: U85BJE
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04/06/2026 10:14:27