Electronic HP Care Pack Onsite Support Post Warranty
Extended service agreement | parts and labour (for notebooks) | 1 year | on-site | 9x5 | response time: NBD | for OMEN MAX by HP Laptop 16; EliteBook X G2a, G2i, G2q; EliteBook X Flip G2i
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Main Specification
| Product Description | Electronic HP Care Pack Onsite Support Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | OMEN MAX by HP Laptop 16-ah0006TX, 16-ah0010ca, 16-ah0050ca; Elite x360; EliteBook 1040 G11; EliteBook Ultra 14 G1q, 14 G1q8, G1i; EliteBook X G1a, G1i, G2a, G2i, G2q; EliteBook X Flip G1i, G2i |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 1 year |
|---|
Compatibility Information
| Designed For | OMEN MAX by HP Laptop 16-ah0006TX, 16-ah0010ca, 16-ah0050ca HP Elite x360 1040 G11 Notebook HP EliteBook 1040 G11 Notebook HP EliteBook Ultra 14 G1q Notebook AI, 14 G1q8 Notebook AI, G1i Notebook Next Gen AI HP EliteBook X G1a Notebook Next Gen AI, G1i Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI, G2q Notebook Next Gen AI HP EliteBook X Flip G1i Notebook Next Gen AI, G2i Notebook Next Gen AI |
|---|
Product features
Comprehensive service agreement
The extended service agreement covers essential maintenance, including parts and labor, ensuring that your notebook is supported throughout the year.Convenient on-site support
This service allows technicians to come to your location, providing hassle-free assistance and reducing downtime for your device.Reliable response time
Enjoy the benefits of a next business day response time, meaning that any issues can be resolved quickly, helping to maintain productivity.Dedicated support hours
Access technical support 9 hours a day, 5 days a week, ensuring help is available when most needed.Efficient remote diagnosis
Remote diagnosis services streamline the troubleshooting process, allowing for faster resolution of issues and minimizing disruptions to work.Key selling points
- Rely on remote support during regular business hours and onsite tech support wherever work happens.
- Choose to enable device-level data that helps HP identify, diagnose and remediate PC issues.
References
MPN: U85Q7PE
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18/06/2026 03:04:09