HP Poly+ Analyze
Extended service agreement | advance hardware replacement (for video conferencing devices) | 1 year | shipment | response time: NBD
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Main Specification
| Product Description | HP Poly+ Analyze - extended service agreement - 1 year - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Video conferencing devices |
General
| Service Included | Advance hardware replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Video conferencing devices |
Details
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday New releases update - 1 year |
|---|
Product features
Support
The extended service agreement ensures that users have access to a robust support system for their operational needs, allowing for quick resolutions and minimized downtime.Key selling points
- Extended service agreement for support
- Prompt technical assistance for system issues
References
MPN: UR8J7PV
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04/06/2026 08:03:30