Electronic HP Care Pack Onsite Support with Predictive Detection Alerts
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 9x5 | response time: NBD | for HP Z1 G1i, Z2 G1i; Workstation Z1 G1i, Z2 G1a, Z2 G1i, Z2 G9
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Main Specification
| Product Description | Electronic HP Care Pack Onsite Support with Predictive Detection Alerts - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | HP Z1 G1i, Z2 G1i; Workstation Z1 G1i, Z2 G1a, Z2 G1i, Z2 G9 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 3 years Predictive detection alerts - 3 years |
|---|
Compatibility Information
| Designed For | HP Z1 G1i, Z2 G1i HP Workstation Z1 G1i, Z2 G1a, Z2 G1i, Z2 G9 |
|---|
Product features
Service Agreement
This extended service agreement provides support, ensuring both parts and labor are included for on-site repairs, minimizing downtime for users.Predictive Detection Alerts
Predictive detection alerts empower users by managing potential problems proactively, allowing for quicker interventions and maintaining operational efficiency.Multiple Support Channels
Access to phone consulting, a web knowledge base, and remote diagnosis enables users to resolve issues from various avenues, enhancing convenience.Reliable Response Time
With a commitment to next business day response, users can expect timely support that helps in limiting disruptions to business operations.Consistent Service Availability
Service is available from 8:00 AM to 5:00 PM, five days a week, ensuring that assistance is accessible during standard business hours.Key selling points
- Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
- Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
References
MPN: UJ0S9E
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04/06/2026 02:41:53