Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty
Extended service agreement | parts and labour (for desktops) | 1 year | on-site | 9x5 | response time: NBD | for EliteBook 840 G2; ProDesk 600 G1; Workstation Z240, Z440, Z6 G4, Z620, Z640, Z8 G4, Z840
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | EliteBook 840 G2 Notebook; ProDesk 600 G1; Workstation Z230, Z240, Z420, Z440, Z6 G4, Z620, Z640, Z8 G4, Z820, Z840 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Defective media retention - 1 year |
|---|
Compatibility Information
| Designed For | HP EliteBook 840 G2 Notebook HP ProDesk 600 G1 HP Workstation Z230, Z240, Z420, Z440, Z6 G4, Z620, Z640, Z8 G4, Z820, Z840 |
|---|
Product features
Remote problem diagnosis and support
HP services uses electronic remote support tools to isolate your problem and facilitate resolution.Next business day onsite response
For issues that cannot be resolved remotely, an authorized HP services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window.Key selling points
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
- Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
References
MPN: HP708PE
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04/06/2026 08:23:23