Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty
Extended service agreement | parts and labour (for notebooks) | 1 year | on-site | 9x5 | response time: NBD | for HP 200 G2a, 200 G2i, 250R G10, 255R G10; ProBook 44X G11, 46X G11; ProBook 4; 4 Flip
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | HP 200 G2a, 200 G2i, 21X G1, 24X G4, 250 G3, 250 G9, 250R G10, 250R G9, 255R G10, 25X G10, 25X G4, 355 G2; Pro x360; ProBook 11 G1, 430 G1, 430 G2, 430 G3, 440 G1, 440 G2, 440 G3, 44X G10, 44X G11, 44X G9, 455 G1, 45X G10, 45X G2, 45X G3, 45X G9, 46X G11, 470 G2, 470 G3; ProBook 4; 4 Flip |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Defective media retention - 1 year |
|---|
Compatibility Information
| Designed For | HP 200 G2a Notebook, 200 G2i Notebook, 210 G1 Notebook, 215 G1 Notebook, 240 G4 Notebook, 245 G4 Notebook, 250 G10 Notebook, 250 G3 Notebook, 250 G4 Notebook, 250 G9 Notebook, 250R G10 Notebook, 250R G9 Notebook, 255 G10 Notebook, 255 G4 Notebook, 255R G10 Notebook, 3125, 355 G2 Notebook HP Chromebook 11 G9 Education Edition, 14 G7 HP Chromebook Enterprise 14 G7 HP EliteBook Folio 1020 G1 HP Mobile Thin Client mt245, mt41, mt42 HP Pro x360 435 G10 Notebook HP ProBook 11 G1 Education Edition Notebook, 11 G1 Notebook, 430 G1 Notebook, 430 G2 Notebook, 430 G3 Notebook, 440 G1 Notebook, 440 G10 Notebook, 440 G11 Notebook, 440 G2 Notebook, 440 G3 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G11 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G2 Notebook, 450 G3 Notebook, 450 G9 Notebook, 455 G1 Notebook, 455 G10 Notebook, 455 G2 Notebook, 455 G3 Notebook, 455 G9 Notebook, 460 G11 Notebook, 465 G11 Notebook, 470 G2 Notebook, 470 G3 Notebook HP ProBook 4 G1a Notebook, G1ah Notebook, G1i Notebook, G1iR Notebook, G1q Next Gen Notebook, G2a Next Gen Notebook, G2a Notebook, G2ah Notebook, G2i Next Gen Notebook, G2i Notebook, G2iR Notebook Next Gen HP ProBook 4 Flip G2i Notebook HP RP5 Retail System 5810 HP Spectre Pro x360 G1 HP x2 210 HP x360 310 G2 |
|---|
Product features
Remote problem diagnosis and support
HP services uses electronic remote support tools to isolate your problem and facilitate resolution.Next business day onsite response
For issues that cannot be resolved remotely, an authorized HP services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window.Key selling points
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
- Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
References
MPN: HP713PE
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14/10/2026 06:33:40