Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty
Extended service agreement | parts and labour (for notebooks) | 1 year | on-site | 9x5 | response time: NBD | for Elite x360; EliteBook 83X G10, 84X G10, 86X G10; EliteBook x360; ZBook 15u G2, 15u G3
Images for illustration purposes only, actual product may differ
Main Specification
| Product Description | Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
| Designed For | Elite x360; EliteBook 735 G5, 735 G6, 745 G2, 745 G5, 745 G6, 755 G5, 820 G2, 820 G3, 820 G4, 83X G10, 83X G7, 83X G8, 83X G9, 840, 840 G1, 840 G2, 840 G3, 84X G10, 84X G8, 84X G9, 85X G8, 86X G10, 86X G9; EliteBook x360; ZBook 14, 14 G2, 15, 15 G2, 15 G3, 15u G2, 15u G3, 17, 17 G2, Studio G3 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Class of Equipment | Notebooks |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Defective media retention - 1 year |
|---|
Compatibility Information
| Designed For | OMEN by HP Laptop Pro HP Elite x2 1011 G1, 1012 G1 HP Elite x360 830 G10 Notebook, 830 G9 Notebook HP EliteBook 2170p, 2570p, 6930p, 735 G5 Notebook, 735 G6 Notebook, 745 G2 Notebook, 745 G5 Notebook, 745 G6 Notebook, 755 G5 Notebook, 820 G2 Notebook, 820 G3 Notebook, 820 G4 Notebook, 830 G10 Notebook, 830 G5 Notebook, 830 G6 Notebook, 830 G7 Notebook, 830 G8 Notebook, 830 G9 Notebook, 835 G10 Notebook, 835 G7 Notebook, 835 G8 Notebook, 835 G9 Notebook, 840 Aero G8 Notebook, 840 G1 Notebook, 840 G10 Notebook, 840 G2 Notebook, 840 G3 Notebook, 840 G5 Notebook, 840 G6 Notebook, 840 G7 Notebook, 840 G8 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G7 Notebook, 845 G8 Notebook, 845 G9 Notebook, 850 G1 Notebook, 850 G2 Notebook, 850 G5 Notebook, 850 G6 Notebook, 850 G7 Notebook, 850 G8 Notebook, 855 G7 Notebook, 855 G8 Notebook, 860 G10 Notebook, 860 G9 Notebook, 865 G10 Notebook, 865 G9 Notebook HP EliteBook Folio 1020 G1, 1020 G2, 1040 G1, 1040 G2, 9470m, 9480m HP EliteBook Revolve 810 G3 Tablet HP EliteBook x360 830 G10 Notebook, 830 G5 Notebook, 830 G6 Notebook, 830 G7 Notebook, 830 G8 Notebook HP EliteDesk 705 G2 HP Mobile Thin Client mt22, mt32 HP Omen Pro 15 HP Workstation Z820 HP ZBook 14 G2 Mobile Workstation, 14 Mobile Workstation, 15 G2 Mobile Workstation, 15 G3 Mobile Workstation, 15 Mobile Workstation, 15u G2 Mobile Workstation, 15u G3 Mobile Workstation, 17 G2 Mobile Workstation, 17 Mobile Workstation, Studio G3 Mobile Workstation HP Compaq 6910p, 8510p, 8510w |
|---|
Product features
Remote problem diagnosis and support
HP services uses electronic remote support tools to isolate your problem and facilitate resolution.Next business day onsite response
For issues that cannot be resolved remotely, an authorized HP services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window.Key selling points
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
- Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.
References
MPN: HP715PE
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04/06/2026 02:01:04