HPE Foundation Care 24x7 Service
Extended service agreement | parts and labour (for complicated network devices) | 1 year | on-site | 24x7 | response time: 4 h | for CX 8360-12C, 8360-12C V2
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Main Specification
| Product Description | HPE Foundation Care 24x7 Service - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Complicated network devices |
| Covered Configurations | Hardware only |
| Designed For | CX 8360-12C, 8360-12C V2 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Complicated network devices |
| Covered Configurations | Hardware only |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year Product info support - web knowledge base access - 1 year New releases update - 1 year |
|---|
Compatibility Information
| Designed For | HPE Aruba CX 8360-12C, 8360-12C V2 |
|---|
Product features
For products covered by Foundation Care, HPE offers three distinct service levels
HPE Foundation Care NBD Service. HPE Foundation Care 24x7 Service. HPE Foundation Care CTR Service.Key selling points
- HPE Foundation Care NBD Service
References
MPN: H65H3E
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04/06/2026 05:33:21