The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple
Main Specification
| Product Description | HPE 4-Hour 24x7 Same Day Hardware Support - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Designed For | ProLiant DL585 G5 Performance, DL585 G6 Base |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Technical support - remote monitoring |
|---|
Compatibility Information
| Designed For | HPE ProLiant DL585 G5 Performance, DL585 G6 Base |
|---|
Product features
Round-the-clock support
With 24x7 support, customers have access to assistance any time of the day, ensuring that hardware issues are addressed promptly and efficiently.Comprehensive coverage
The extended service agreement includes both parts and labor, offering a complete solution for hardware support without additional costs.Key selling points
- Within 4 hours of calling, expect an HP-qualified technician visit you onsite if HP can't resolve the issue remotely, for 3 years.
References
MPN: U4608E
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04/06/2026 20:30:03