The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple
£11,999.99
inc VAT
£9,999.99 ex
VAT
This item is out of stock
We are an Authorised Silver Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE 4-Hour 24x7 Same Day Hardware Support - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
| Designed For | ProLiant DL380 G4 Performance Pack, DL385p Gen8 Storage |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 Years |
|---|
Compatibility Information
| Designed For | HPE ProLiant DL380 G4 Performance Pack, DL385p Gen8 Storage |
|---|
Product features
Round-the-clock support
With 24x7 support, customers have access to assistance any time of the day, ensuring that hardware issues are addressed promptly and efficiently.Comprehensive coverage
The extended service agreement includes both parts and labor, offering a complete solution for hardware support without additional costs.Key selling points
- Within 4 hours of calling, expect an HPE-qualified technician visit you onsite if HPE can't resolve the issue remotely, for 4 years
References
MPN: U8118E
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04/06/2026 03:33:07