HPE Tech Care Essential Service
Technical support | for Microsoft Windows Server 2019 Standard | 16 additional cores | ESD | phone consulting | 5 years | 24x7 | response time: 15 min | for P/N: P11058-201, P11058-291, P11058-AA1, P11058-AB1, P11058-AD1, P11059-291, P11060-291
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£1,799.12
inc VAT
£1,499.27 ex
VAT
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Delivery
Order by 4:30pm UK Time
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3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | HPE Tech Care Essential Service - technical support - for Microsoft Windows Server 2019 Standard - 5 years |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Microsoft Windows Server 2019 Standard |
| Licence Qty | 16 additional cores |
| Licensing Details | ESD |
| Designed For | P/N: P11058-041, P11058-061, P11058-201, P11058-221, P11058-241, P11058-251, P11058-291, P11058-331, P11058-AA1, P11058-AB1, P11058-AD1, P11058-B71, P11059-041, P11059-051, P11059-061, P11059-071, P11059-291, P11059-B21, P11060-041, P11060-051, P11060-061, P11060-071, P11060-291, P11060-B21 |
General
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | Microsoft Windows Server 2019 Standard |
|---|---|
| Installation Type | Locally installed |
| Licence Qty | 16 additional cores |
| Licensing Details | ESD |
Details
| Service & Support | Phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Phone consulting - 5 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 2/3 New releases update - 5 years |
|---|
Compatibility Information
| Designed For | P/N: P11058-041, P11058-051, P11058-061, P11058-071, P11058-131, P11058-201, P11058-221, P11058-241, P11058-251, P11058-291, P11058-331, P11058-AA1, P11058-AB1, P11058-AD1, P11058-B21, P11058-B71, P11059-041, P11059-051, P11059-061, P11059-071, P11059-291, P11059-B21, P11060-041, P11060-051, P11060-061, P11060-071, P11060-291, P11060-B21 |
|---|
Product features
Digital and data-driven
Get faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation - no more navigating complex escalations.Personalized and predictive
Prevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.Innovation and intelligence
Get the most out of your IT with general technical guidance, product-specific experts, and an AI-powered digital experience with self-help features including knowledge articles, videos, and forums.Key selling points
- Digital and data-driven
- Personalized and predictive
- Innovation and intelligence
References
MPN: HW6V1E
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