HPE Proactive Care 24x7 Service
Extended service agreement | parts and labour (for servers) | 4 years | on-site | 24x7 | response time: 4 h | for P/N: P40893-B21
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Main Specification
| Product Description | HPE Proactive Care 24x7 Service - extended service agreement - 4 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
| Designed For | P/N: P40893-B21 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 4 Years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday New releases update - 4 Years Product info support - web knowledge base access - 4 Years Technical support - remote diagnosis - 4 Years Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday Technical support - web support - 4 Years |
|---|
Compatibility Information
| Designed For | P/N: P40893-B21 |
|---|
Product features
HPE Proactive Care can help you to improve the return on your investment with features designed to
Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish. Help provide recommendations for firmware version and software patching on supported products to help prevent problems. Help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices. Help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology. Provide access to technical advice and services from Hewlett Packard Enterprise specialists to augment your team with specific skills and capabilities.Key selling points
- Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
References
MPN: HX8W5E
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04/06/2026 01:24:05