Blancco Advanced Support Plan (SP2)
Technical support | for Blancco Drive Eraser Enterprise Edition | 1 licence | volume | 10000-19999 licences | ESD | phone consulting | 3 years | 5 incident | 9x5 | response time: 2 h
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Main Specification
| Product Description | Blancco Advanced Support Plan (SP2) - technical support - for Blancco Drive Eraser Enterprise Edition - 3 years - 5 incident |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years - 5 incident |
| Response Time | 2 hours |
| Service Availability | 9 hours a day / 5 days a week |
| Software Title | Blancco Drive Eraser Enterprise Edition |
| Licence Qty | 1 licence |
| Licence Pricing | Volume / 10000-19999 licences |
| Licensing Details | ESD |
General
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 3 years - 5 incident |
| Response Time | 2 hours |
| Service Availability | 9 hours a day / 5 days a week |
Software
| Software Title | Blancco Drive Eraser Enterprise Edition |
|---|---|
| Installation Type | Locally installed |
| Licence Qty | 1 licence |
| Licence Pricing | Volume / 10000-19999 licences |
| Licensing Details | ESD |
Details
| Service & Support | Phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 1 Phone consulting - 3 years - response time: 4 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 2 Phone consulting - 3 years - response time: 6 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3/4 E-mail consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Web knowledge base access - 3 years New releases update - 3 years |
|---|
Product features
SSD erasure
Patented solid-state drive (SSD) erasure.Erasure at scale
Permanent data erasure from multiple drives simultaneously.Automation
Workflows to automate every step of your erasure process.Identification
RAID dismantling, pass through and false positive identification.Certification
Provides a digitally signed certificate of erasure for a complete audit trail.Compliance
Compliant with all state, federal and international data privacy regulations and guidelines.Key selling points
- Ensure data has been erased from any drive, from HDDs and self-encrypting drives to SSDs and NVMEs
- Receive a tamper-proof audit trail for all assets, with a digitally signed Certificate of Erasure for each erasure instance and timestamps to monitor each step of the process
- Process loose drives and Chromebooks with ISO Image Installer, including a report viewer to track progress and specifically designed key diagnostics
- Minimize manual processes with IBR workflows
- Full NIST compliance with support for NIST Purge and Clear, featuring full records of unsupported incidents for transparent auditing
- Delete sensitive data from SSDs without compromising drive functionality with PSID revert
- Create custom erasure standards during overwrites to meet your unique standards
References
MPN: 4L41K11454
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04/06/2026 01:25:21