Blancco Enterprise Support Plan (SPE)
Technical support | for Blancco File Eraser Enterprise Edition | 1 asset | volume | 50-499 licences | ESD | phone consulting | 1 year | 24x7 | response time: 30 min
Sorry there is no image for this product
£3.47
inc VAT
£2.89 ex
VAT
Quantity in Cart:
We are an Authorised Platinum Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Blancco Enterprise Support Plan (SPE) - technical support - for Blancco File Eraser Enterprise Edition - 1 year |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Blancco File Eraser Enterprise Edition |
| Licence Qty | 1 asset |
| Licence Pricing | Volume / 50-499 licences |
| Licensing Details | ESD |
General
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | Blancco File Eraser Enterprise Edition |
|---|---|
| Installation Type | Locally installed |
| Licence Qty | 1 asset |
| Licence Pricing | Volume / 50-499 licences |
| Licensing Details | ESD |
Details
| Service & Support | Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 2 Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 3/4 E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday Annual health check - 1 year - on-site Web knowledge base access - 1 year New releases update - 1 year |
|---|
Product features
Round-the-clock support
With 24/7 phone and email consulting available, customers have constant access to technical support, ensuring that help is always just a call or click away.Rapid response times
The Enterprise Support Plan ensures a response time as quick as 30 minutes for severity level 1 issues, ensuring critical problems are addressed promptly.Comprehensive coverage
From on-site annual health checks to unlimited access to the web knowledge base and updates for new releases, this plan covers all the bases for maintaining system health.Flexible installation options
The Blancco Virtual Eraser Volume Edition can be locally installed, offering flexibility and ease of integration into existing systems.Key selling points
- 24/7 technical support via phone and email
- 30-minute response time for critical issues
- Access to on-site annual health checks
- Includes web knowledge base and updates for new releases
- Locally installed software for easy integration
References
MPN: 4L41L66855
What our Customers think about us!
Page generated at:
04/06/2026 06:20:55