Blancco Advanced Support Plan (SP2)
Technical support | for Blancco Drive Eraser Volume Edition | 1 asset | volume | 500-999 licences | ESD | phone consulting | 1 year | 5 incident | 9x5 | response time: 2 h
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£3.50
inc VAT
£2.92 ex
VAT
Quantity in Cart:
We are an Authorised Platinum Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Blancco Advanced Support Plan (SP2) - technical support - for Blancco Drive Eraser Volume Edition - 1 year - 5 incident |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year - 5 incident |
| Response Time | 2 hours |
| Service Availability | 9 hours a day / 5 days a week |
| Software Title | Blancco Drive Eraser Volume Edition |
| Licence Qty | 1 asset |
| Licence Pricing | Volume / 500-999 licences |
| Licensing Details | ESD |
General
| Type | Technical support |
|---|---|
| Service Included | Phone consulting |
| Full Contract Period | 1 year - 5 incident |
| Response Time | 2 hours |
| Service Availability | 9 hours a day / 5 days a week |
Software
| Software Title | Blancco Drive Eraser Volume Edition |
|---|---|
| Installation Type | Locally installed |
| Licence Qty | 1 asset |
| Licence Pricing | Volume / 500-999 licences |
| Licensing Details | ESD |
Details
| Service & Support | Phone consulting - 1 year - response time: 2 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 1 Phone consulting - 1 year - response time: 4 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 2 Phone consulting - 1 year - response time: 6 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3/4 E-mail consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Web knowledge base access - 1 year New releases update - 1 year |
|---|
Product features
Rapid response support
With a response time as quick as 2 hours, the Advanced Support Plan ensures that critical issues are addressed promptly, minimizing downtime and keeping your operations smooth.Comprehensive service coverage
Offering phone, email, and web knowledge base support, the plan provides a variety of channels to resolve issues, ensuring you have the assistance you need, when you need it.Extended service hours
Service availability from 8:00 AM to 5:00 PM, Monday through Friday, aligns with your business hours, providing access to support during peak operational times.Key selling points
- 2-hour response time for critical issues
- 9 hours a day, 5 days a week support availability
- Includes phone and email consulting
- Access to web knowledge base and new releases updates
References
MPN: 4L41L66933
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04/06/2026 05:25:31