Lenovo Post Warranty Foundation Service + Premier Support
Extended service agreement | parts and labour (for servers) | 1 year | on-site | business hours / 5 days a week | response time: NBD | for System x3550 M5 8869
£647.52
inc VAT
£539.60 ex
VAT
This item is out of stock
We are an Authorised Platinum Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£0.00
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Lenovo Post Warranty Foundation Service + Premier Support - extended service agreement - 1 year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Class of Equipment | Servers |
| Localisation | Canada, United States |
| Designed For | System x3550 M5 8869 |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Localisation | Canada, United States |
| Class of Equipment | Servers |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: business hours Technical support - phone consulting - 1 year |
|---|
Compatibility Information
| Designed For | Lenovo System x3550 M5 8869 |
|---|
Product features
On-site support
This service ensures that support is provided directly at your location, enhancing convenience and efficiency in addressing technical issues.Service coverage
The extended service agreement includes both parts and labor, offering a complete solution for your support needs without unexpected additional costs.Business hours operation
Service availability during business hours aligns with standard operation times, ensuring access to support when it is most needed.Response time
A next business day response time ensures that any challenges are addressed quickly, helping to maintain productivity and operations.Key selling points
- LENOVO PREMIER SUPPORT FEATURES:
- Onshore technical call center support
- Weekday 7am - 7pm technical (EST) call center support
- Next business day onsite labor & parts prioritization
- Designated onshore technical account manager
- Single contact for end-to-end case management
- Original Equipment Manufacturer (OEM) software support
- Weekday 9am-5pm (local time) onsite parts replacement
References
MPN: 5WS7A07217
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