Dell Upgrade from 3Y Basic Advanced Exchange to 3Y ProSupport for monitors
Extended service agreement | replacement (for monitors) | 3 years | shipment | response time: NBD | for Alienware AW2725; 24 Video Conferencing Monitor; 27 Video Conferencing Monitor
RRP: £77.94 inc VAT
£56.93
inc VAT
£47.44 ex
VAT
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26%
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All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 3Y Basic Advanced Exchange to 3Y ProSupport for monitors - extended service agreement - 3 years - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Class of Equipment | Monitors |
| Designed For | Alienware AW2524HF, AW2723DF, AW2725D, AW2725DF; 24 Video Conferencing Monitor P2424HEB; 27 Video Conferencing Monitor P2724DEB; UltraSharp U2724DE |
General
| Service Included | Replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Class of Equipment | Monitors |
Details
| Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: NBD Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Alienware AW2524HF, AW2723DF, AW2725D, AW2725DF Dell 24 Video Conferencing Monitor P2424HEB Dell 27 Video Conferencing Monitor P2724DEB Dell UltraSharp U2724DE |
|---|
Key selling points
- Active upsell beyond the standard 3-year Limited Hardware Warranty with Advanced Exchange, with the ability to extend coverage up to 5 years-clearly treated as a live offer, not retired.
- 24x7 expert support for critical displays – ProSupport gives customers round-the-clock access to Dell engineers for help with monitor setup, configuration, and troubleshooting, so issues get resolved quickly and reliably.
- Fast replacement with Advanced Exchange – If a covered hardware fault is confirmed, Dell ships a replacement monitor-often the next business day-so users can keep working while returning the original unit, reducing downtime and disruption.
- Enterprise-grade protection for key workspaces – Designed for business environments, this offer pairs premium technical support with predictable, easy logistics, making it ideal for meeting rooms, trading floors, design studios, and any workspace that can't afford monitor outages.
References
MPN: ML4_3AE3PAE
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