Dell Upgrade from 3Y Basic Advanced Exchange to 5Y Basic Advanced Exchange
Extended service agreement | replacement | 2 years (4th/5th year) | shipment | response time: NBD | for Dell UP2720Q; UltraSharp UP2718Q, UP2720Q
RRP: £124.74 inc VAT
£73.42
inc VAT
£61.18 ex
VAT
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41%
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We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 3Y Basic Advanced Exchange to 5Y Basic Advanced Exchange - extended service agreement - 2 years - 4th/5th year - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Response Time | Next business day |
| Designed For | Dell UP2720Q; UltraSharp UP2718Q, UP2720Q |
General
| Service Included | Replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 2 years |
| Support Period | 4th and 5th year |
| Response Time | Next business day |
Details
| Service & Support | Extended service agreement - replacement - 2 years - shipment - response time: NBD Technical support - phone consulting - 2 years - availability: business hours Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 2 years |
|---|
Compatibility Information
| Designed For | Dell UP2720Q Dell UltraSharp UP2718Q, UP2720Q |
|---|
Key selling points
- Advanced Exchange replaces hardware after remote diagnosis and is subject to country availability.
- A replacement monitor will be sent if a warranty issue cannot be resolved remotely.
- Faster recovery, less downtime – When a covered issue is confirmed, Dell ships a replacement unit-often next business day-so users can swap and resume work quickly instead of waiting for a repair visit.
- Low-effort, business-friendly logistics – Advanced Exchange Service handles the replacement hardware and return process through clear, simple instructions, reducing on-site disruption and IT hands-on time.
References
MPN: ML5_3AE5AE
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04/06/2026 04:10:01