Zebra Service from the Start Gold

True "service from the start"

Provides peace of mind that service is available whenever you need it, from the date of purchase.

Significant cost savings

Single up-front cost provides peace of mind; multi-year discount; lower annualized price than the standard service contract.

Expert repair

Complete diagnosis and testing using the same methods utilized in the manufacture of the product ensure that your products are repaired to manufacturing specifications.

Coverage includes normal wear and tear

Provides investment protection and ensures service coverage with the right level of repair entitlement.

Easy, fast, reliable

You count on Motorola products for your business. That's why Motorola provides a choice of service center coverage for support, timely repair and maintenance with Service from the Start. Motorola's flexible service programs are designed to fit your business needs, provdiing coverage for normal wear and tear, fast repair turnaround and telephone support with defined response time.

Seamless service

Purchase service at the same time you purchase your Motorola Enterprise Mobility hardware for maintenance support right from the start. Automatic activation provides peace-of-mind that when you need service, we're ready.

Convenient Web-based repair request

It's quick and easy to initiate repair. Just log on to Motorola's online repair system for a return material authorization (RMA) number1. Print out the shipping documents and you're on your way. Motorola technicians expertly repair your equipment to factory specifications.

Flexible service programs to fit your business needs

Service from the Start Programs provide coverage for normal wear and tear, faster repair turnaround and telephone support with defined response time.

Integrated total support plan

Count on Customer Services to go beyond repair, offering a total integrated support solution that encompasses web self-service, telephone support, service center and optional onsite repair - all backed by Motorola's global support infrastructure. When you choose Motorola, you get industry leading response times and a level of expertise only "direct from the manufacturer" service can offer.

• Seamless service coverage at a known, one-time cost
• Defined response time and escalation path for telephone support
• Three-day turnaround time after receipt at the service center or expedited repair program
• Coverage for normal wear and tear
• All materials, parts and labor
• Expert repair of your product to manufacturing specifications, by the manufacturer
• Testing with the same methods used in the manufacturing of the product
• Defined engineering changes and updates applied
• State-of-the-art technology for complete diagnosis

MPN: SSG-MC909XSK-30