Dell Upgrade from 1Y ProSupport for ISG to 3Y ProSupport for ISG
Extended service agreement | parts and labour (for complicated network devices) | 2 years (2nd/3rd year) | on-site | response time: NBD | NPOS | for Networking S4128F-ON
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
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7 Working Days£0.00Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.983 working days (UK Mainland)
Next Working Day£7.97Next working day (UK Mainland)
Dell Upgrade from 1Y ProSupport for ISG to 3Y ProSupport for ISG - extended service agreement - 2 years - 2nd/3rd year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Support Period
2nd and 3rd year
Response Time
Next business day
Pricing Type
Near-Point-Of-Sale (NPOS)
Class of Equipment
Complicated network devices
Designed For
Networking S4128F-ON
General
Service Included
Parts and labour
Location
On-site
Full Contract Period
2 years
Support Period
2nd and 3rd year
Response Time
Next business day
Pricing Type
Near-Point-Of-Sale (NPOS)
Class of Equipment
Complicated network devices
Details
Service & Support
Extended service agreement - parts and labour - 2 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday
Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 2 years - availability: 24 hours a day / Monday-Sunday
Technical support - web knowledge base access - 2 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 2 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 2 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Dell EMC Networking S4128F-ON
Product features
Extended support
Upgrade your ProSupport to a 3-year plan and enjoy peace of mind knowing your complicated network devices are covered. With on-site service, parts, and labor included, your equipment is in capable hands.
Rapid response
Benefit from a next business day response time, ensuring minimal downtime and disruption to your operations. Our dedicated team is ready to address your needs swiftly.
Around-the-clock assistance
Access technical support 24 hours a day, 7 days a week. Whether it's phone consulting, web support, or remote diagnosis, help is always available.
Comprehensive coverage
From the 2nd to the 3rd year, enjoy extensive support including parts and labor for on-site repairs, and a variety of technical support options to suit your needs.
Key selling points
24x7 access to Dell experts - Around‑the‑clock phone and online support from in‑region Dell technicians for covered hardware and common software issues, so users can get help whenever they need it.
Business‑class response vs. basic warranty - Faster, more predictable repair models (such as next business day‑style service on eligible systems) significantly reduce downtime compared to basic hardware warranty alone.
Consistent, fleet‑wide support - A standardized, easy‑to‑quote offer that provides the same level of business‑class support across your PC estate, simplifying how you manage support entitlements.
Lower IT workload on break/fix - Dell takes on the front‑line troubleshooting and case ownership, freeing internal IT teams from routine break/fix so they can focus on strategic projects.
Foundation for ProSupport Suite upgrades - Acts as the entry point into the ProSupport Suite for PCs, giving customers a smooth path to add advanced capabilities later (like predictive support, accidental damage, or Keep Your Hard Drive) as needs grow.
Goods are dispatched by post or by overnight courier or Royal Mail and should be delivered within one or two working days of dispatch. Ballicom Limited accepts no responsibility where the Courier or Postal Service is at fault for delayed delivery once the goods have been dispatched. We currently sell just under 100,000 products and Available Stock may be stored at more than one warehouse If Collecting please check first as we may need to arrange shipment of the item to the Trade Counter first.
