Dell Upgrade from 2Y Basic Onsite to 3Y Basic Onsite
Extended service agreement | parts and labour (for desktops) | 1 year (3rd year) | on-site | business hours / 5 days a week | response time: NBD | for OptiPlex 3000 Thin Client, 7020, 7020 Plus, 7420 All In One, 7420 Plus All In One
£13.24
inc VAT
£11.03 ex
VAT
Quantity in Cart:
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 2Y Basic Onsite to 3Y Basic Onsite - extended service agreement - 1 year - 3rd year - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Support Period | 3rd year |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | OptiPlex 3000 Thin Client, 7020 (version 2024), 7020 Plus, 7420 All In One, 7420 Plus All In One |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 1 year |
| Support Period | 3rd year |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 1 year - on-site - response time: NBD - availability: business hours / Monday-Friday Technical support - phone consulting - 1 year - availability: business hours / Monday-Friday Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 1 year - availability: business hours / Monday-Friday |
|---|
Compatibility Information
| Designed For | Dell OptiPlex 3000 Thin Client, 7020 (version 2024), 7020 Plus, 7420 All In One, 7420 Plus All In One |
|---|
Product features
Enhanced support
Upgrade your Dell warranty to 3Y Basic Onsite, ensuring your device is protected for an additional year with parts and labor included. This extended service agreement provides the assurance that your product will receive prompt onsite service by trained technicians.Rapid response
Benefit from a next business day response time, minimizing downtime and keeping your operations running smoothly. This swift service is available Monday through Friday, ensuring any issues are addressed promptly.Comprehensive coverage
Enjoy a wide range of support services, including phone consulting, web support, and email consulting. With service availability extending to 24 hours a day, seven days a week, help is always just a call or click away.Key selling points
- This limited hardware warranty covers defects in materials and workmanship in your Dell-branded hardware products, including Dell-branded peripheral products.
- Onsite support only after scripted remote diagnosis (depending on system and location) - technician and/or part is dispatched usually within 1–2 business days after remote diagnosis confirms a covered issue.
- Business Hours only phone, email or chat support (not including support for Software related issues).
- Advanced Exchange (for monitors, docks, some peripherals) – Basic Hardware Service may use next business day Advanced Exchange: Dell ships a replacement unit the next business day after phone/online diagnosis, subject to availability and region.
References
MPN: OT_2OS3OS
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