Dell Upgrade from 2Y Basic Onsite to 3Y ProSupport Plus
Extended service agreement | parts and labour (for desktops) | 3 years | on-site | 10x5 | response time: NBD | for OptiPlex 7420 All In One
£41.06
inc VAT
£34.22 ex
VAT
Quantity in Cart:
We are an Authorised Gold Partner
All products come in brand new original packaging.
Delivery
Order by 4:30pm UK Time
(excluding weekends and Bank Holidays) for UK Mainland next working day delivery.
Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
7 Working Days£2.90
Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98
3 working days (UK Mainland)
Next Working Day£7.97
Next working day (UK Mainland)
Main Specification
| Product Description | Dell Upgrade from 2Y Basic Onsite to 3Y ProSupport Plus - extended service agreement - 3 years - on-site |
|---|---|
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Desktops |
| Designed For | OptiPlex 7420 All In One |
General
| Service Included | Parts and labour |
|---|---|
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Class of Equipment | Desktops |
Details
| Service & Support | Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | Dell OptiPlex 7420 All In One |
|---|
Product features
Comprehensive support
Dell's 3-year ProSupport Plus offers an extensive service agreement covering parts and labor, ensuring your system remains operational with minimal downtime. With on-site service available the next business day, you can rest assured that help is on the way whenever you need it.Around-the-clock assistance
Experience peace of mind with 24/7 access to phone consulting, web support, a web knowledge base, and remote diagnosis. This round-the-clock support ensures that no matter when an issue arises, solutions are just a call or click away.Dedicated technical support
Gain access to Dell's dedicated technical support team for 3 years, offering expertise in phone consulting, email consulting, and web support. This team is ready to tackle any technical challenges, providing you with the solutions needed to keep your operations running smoothly.Key selling points
- Priority access to ProSupport engineers 24x7x365 to quickly resolve hardware and software issues
- Predictive analysis for issue prevention and optimization enabled by SupportAssist
- Proactive monitoring, issue detection, notification and automated case creation for accelerated issue resolution enabled by SupportAssist
- Power to manage all your asset alerts from a single portal with TechDirect or use tools you already use like Microsoft SCOM, Remedy, KACE and OpenManage Essentials
- System repair after a drop, spill or surge to protect your investment
- Hard-drive retention after replacement to help secure your data
- Dedicated Technology Service Manager, a single point of contact for issue resolution and monthly reporting
References
MPN: OTA_2OS3PSP
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