Dell Upgrade from 2Y Basic Onsite to 5Y ProSupport Plus

Extended service agreement | parts and labour (for desktops) | 5 years | on-site | 10x5 | response time: NBD | for OptiPlex 7420 All In One

MPN OTA_2OS5PSP
Manufacturer DELL
QuickCode 1605212
Qty immediately available 30
Total stock 1000
£89.80 inc VAT
£74.83 ex VAT
Quantity in Cart:

We are an Authorised Gold Partner

All products come in brand new original packaging.

Delivery
Order by 4:30pm UK Time (excluding weekends and Bank Holidays) for UK Mainland next working day delivery.

Shipping rates applicable only to UK Mainland Addresses and exclude Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.

7 Working Days£2.90 Within 1 week (UK Mainland), free if order over £100 + VAT
3 Working Days£4.98 3 working days (UK Mainland)
Next Working Day£7.97 Next working day (UK Mainland)
Delivery exceptions apply

Main Specification

Product Description Dell Upgrade from 2Y Basic Onsite to 5Y ProSupport Plus - extended service agreement - 5 years - on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 10 hours a day / 5 days a week
Class of Equipment Desktops
Designed For OptiPlex 7420 All In One

General

Service Included Parts and labour
Location On-site
Full Contract Period 5 years
Response Time Next business day
Service Availability 10 hours a day / 5 days a week
Class of Equipment Desktops

Details

Service & Support Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For Dell OptiPlex 7420 All In One
Product features

Extensive service coverage

This service agreement provides five years of coverage, allowing peace of mind with ongoing support for hardware issues and maintenance.

Efficient next business day support

The assigned response time of next business day ensures that urgent issues are addressed promptly, minimizing downtime for users.

Multi-channel support options

Utilizing phone consulting, email consulting, and access to web support facilitates multiple ways for customers to receive assistance, accommodating different preferences.

Comprehensive remote diagnosis

Remote diagnosis capabilities allow for quicker problem resolution without the need for on-site visits, saving time and resources.
Key selling points
  • Adopt complex technologies with confidence by relying on experts
  • Improve performance and stability with automated proactive and predictive recommendations
  • Maximize workload availability with automated support enabled by SupportAssist and Secure Remote Services
References

MPN: OTA_2OS5PSP

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