HP Poly+
Extended service agreement | advance hardware replacement (for video conferencing devices) | 1 year | shipment | response time: NBD | for Poly TC10, TC10 No Radio; Poly Savi 7310, 7320
Main Specification
| Product Description | HP Poly+ - extended service agreement - 1 year - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Video conferencing devices |
| Designed For | Poly TC10, TC10 No Radio; Poly Savi 7310, 7320 |
General
| Service Included | Advance hardware replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Video conferencing devices |
Details
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP Poly TC10, TC10 No Radio HP Poly Savi 7310, 7320 |
|---|
Key selling points
- Poly solutions are rock solid, but if an incident occurs we’re here to help you anytime, day or night.
- Poly provides advance hardware replacement for any failed hardware component. If a replacement part is required to resolve a problem it will be shipped with freight charges paid for by Poly for next business day delivery, before you return the faulty one.
References
MPN: P37760112
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04/06/2026 03:22:32