HP Poly+ Partner
Extended service agreement | advance hardware replacement (for telephony) | 1 year | shipment | response time: NBD | for Poly CCX 400, 400 OpenSIP
Main Specification
| Product Description | HP Poly+ Partner - extended service agreement - 1 year - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Telephony |
| Covered Configurations | CCX 400 Business Media Phone Service |
| Designed For | Poly CCX 400, 400 OpenSIP |
General
| Service Included | Advance hardware replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Class of Equipment | Telephony |
| Covered Configurations | CCX 400 Business Media Phone Service |
Details
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP Poly CCX 400, 400 OpenSIP |
|---|
Product features
Extended coverage
Enjoy peace of mind with the extended service agreement, ensuring your system remains supported and operational without unexpected expenses.Reliable support
Gain access to HP Inc.'s dedicated support team, ready to assist with any issues that arise, providing prompt and efficient solutions to keep your operations running smoothly.Key selling points
- Enhance your support portfolio with Partner Branded Poly+, offering premium support based on your specific business model - under your brand to your customers. And, as a Poly Services Certified Partner you receive all the benefits of Poly+.
- Poly solutions are rock solid, but if an incident occurs we’re here to help you anytime, day or night. Poly Certified Service Partners can contact Poly 24x7 to receive support for their customer's solution.
- Poly provides advance hardware replacement for any failed hardware component. If a replacement part is required to resolve a problem it will be shipped with freight charges paid for by Poly for next business day delivery, before you return the faulty one.
References
MPN: P49700160
What our Customers think about us!
Page generated at:
04/06/2026 07:00:52