HP Poly+ Partner
Extended service agreement | advance hardware replacement (for video conferencing devices) | 3 years | shipment | response time: NBD | for Poly Studio R30, R30 No Radio; Poly Studio R30
Main Specification
| Product Description | HP Poly+ Partner - extended service agreement - 3 years - shipment |
|---|---|
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Class of Equipment | Video conferencing devices |
| Designed For | Poly Studio R30, R30 No Radio; Poly Studio R30 |
General
| Service Included | Advance hardware replacement |
|---|---|
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Class of Equipment | Video conferencing devices |
Details
| Service & Support | Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday |
|---|
Compatibility Information
| Designed For | HP Poly Studio R30, R30 No Radio Poly Studio R30 |
|---|
Product features
Extended coverage
Enjoy peace of mind with the extended service agreement, ensuring your system remains supported and operational without unexpected expenses.Reliable support
Gain access to HP Inc.'s dedicated support team, ready to assist with any issues that arise, providing prompt and efficient solutions to keep your operations running smoothly.Key selling points
- Poly solutions are rock solid, but if an incident occurs we’re here to help you anytime, day or night.
- Poly provides advance hardware replacement for any failed hardware component. If a replacement part is required to resolve a problem it will be shipped with freight charges paid for by Poly for next business day delivery, before you return the faulty one.
References
MPN: P69390312
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24/06/2026 16:22:04